Exchange and return policy

In order to serve you and provide the best enjoyable shopping experience, please note the exchange and return policy:

You must contact us via WhatsApp within 7 days from the date of receiving your order if you wish to make an exchange, and you must take into account the following:

• The customer will bear the cost of return shipping if the size is not appropriate or he does not want the product for any other reason
• The store bears the cost of return shipping if the product does not match the description, changes the pictures, or changes the customer’s “color and size” request.
• The product must be in its original packaging with all accessories
• Contact customer service from here

How to return a product:

Contact customer service on WhatsApp on the number and explain the reason for the delay

• If the product is returned due to a defect in the product or a defect from the manufacturer, or as a result of damage during the delivery of the product, or due to the delivery of the incorrect product, the fees charged for shipping will not be calculated.
• If the customer needs to exchange the product or the customer’s desire changes in general, he must bear all shipping costs

• The amount will be returned to the customer's account via bank transfer, subject to compliance with the conditions mentioned above.